Learning & development

Our Learning and Development Team works closely with people from across the business, helping them to progress – both professionally and personally.

Here at AJ Bell, we help people to invest. And that applies to investing in our people too. Our Learning and Development Team is committed to investing in your personal growth, your career and your future at AJ Bell.

On-the-job learning will be supported by the Learning and Development Team from the outset, helping you to obtain the specialist skills you need to excel in your role.

Our most successful people take responsibility for developing their knowledge and skills as soon as they start with us, and we’re proud that most of our Client Services Managers and Team Leaders joined us as Administrators, progressing in the company through hard work and determination. By working with you and your Manager, we can create a tailored learning plan, making this a reality for you too.

Our Learning and Development Team offers a whole host of courses, delivered both virtually and face-to-face. See below for more details.

Company Awareness Programme

During your first few weeks at AJ Bell, you will be invited to attend our Company Awareness Programme. This is designed to provide you with an overview of how our business works, and to help you understand the importance of your role in the success of AJ Bell.

Talent Development Programme

We are committed to developing our top talent, including finding and nurturing people who want to develop into Team Leader and Managerial roles. Through our carefully designed training, you’ll develop the skills and behaviours needed to be an effective and influential leader. You’ll improve your communication skills, reflect on your own leadership style and harness your ability to motivate and engage others. You may also have the opportunity to study for an industry-recognised qualification.

Many of our latest cohort of graduates have received promotions since joining the programme. Here’s what they had to say about the course at their recent graduation event.

“It’s a platform to grow and develop, and really catapult their career.”


Professional qualifications

Where appropriate for you and your role, we will give you the opportunity to continuously improve and develop your knowledge by supporting you through industry-recognised professional qualifications.

Telephone training

Our three-part Telephone Excellence Training will give you the personal skills to build and develop those all-important relationships with our customers, whatever your level of experience.

Regulatory training

We will give you the time and support you need to complete the regulatory training required by the Financial Conduct Authority (FCA). Should you need it, we have a dedicated IT suite where you can take time away from your busy day to undertake this learning.