University Placement Year (12 Months Fixed Term)

Are you looking to boost your career prospects after university and are currently doing a sandwich degree? AJ Bell is an award-winning business in the financial services industry, and we could have just the opportunity for you!

Based in Exchange Quay, Manchester we are one of the largest providers of online investment platforms and stockbroker services in the UK, with assets under administration exceeding £74.1 billion and more than 418,000 clients. We pride ourselves on great customer service, and our Customer Services department is at the heart of this. Each team within this department is pivotal to ensuring we provide a smooth service to our customers. 

Working within our Customer Services department, our Administrators are the first point of contact for our clients and advisers. You will join a fast paced and dynamic team and your role will be to ensure a great customer experience, acting in a professional and helpful manner.

Key responsibilities: 

  • Processing customer requests
  • Handling financial transactions
  • Producing letters and emails
  • Working efficiently with our internal systems
  • Maintaining accurate records on our database
  • Resolving customer queries via phone and email
  • Developing a knowledge and understanding of AJ Bell services and products.

Competency, knowledge & skills:

  • Strong written and verbal communication skills
  • Ability to organise workloads, prioritise and meet deadlines.
  • Effective problem-solving and customer service skills.
  • Proficient with Microsoft Word and Excel and Outlook.
  • You must be in your second year of university studying a finance/business related degree. You will have received a minimum of a 2:1 in the first year of your degree.

Additional information

In return for your hard work, we will provide ongoing training, development, and coaching; giving you the opportunity to learn valuable knowledge and skills. Undertaking real work and responsibilities from day one, this is a great opportunity for students to gain significant experience in a fast-moving financial services business. Many students who have joined us for a placement year have returned to AJ Bell after university to take up a permanent role. 

At AJ Bell you can expect a secure and friendly working environment with a strong sense of teamwork, we have a great sense of pride in what we do, and this is reflected in our guiding principles. Visit www.ajbell.co.uk to find out more about us and our people.

Salary: £22,000 per annum + bonus + benefits                                                                  
Start date: Summer 2022
Fixed term contract for 12 months

What next?  

If you feel that you meet the above criteria and would like to be considered for this placement then please apply via the link - and a member of our recruitment team will be in touch with a response as soon as we’ve been able to review your application.

Please note: We can only accept applications from students at a UK University who are required to undertake a placement year as part of their degree. We are unable to accept applications for work placements from students who require a work permit. You will be asked to provide proof of eligibility during the application process.

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