FCA to raise qualification standards for DB transfers…but holds off on contingent charging ban - AJ Bell comment

Tom Selby
4 October 2018

The Financial Conduct Authority (FCA) has today outlined proposals designed to improve the quality of pension transfer advice.

You can read the full document here: https://www.fca.org.uk/publication/policy/ps18-20.pdf

Key points

•    The FCA has made absolutely clear pension transfer advice must consider both the transfer recommendation AND the underlying investments subsequently chosen
•    To reflect this, Pension Transfer Specialists will be required to hold a Level 4 Investment Advice qualification by October 2020
•    The regulator will also carry out further work on advice models which require a transfer to take place for the adviser to get paid, referred to as ‘contingent charging’

Tom Selby, senior analyst at AJ Bell, comments: 

“A perfect storm of pension freedoms, corporate instability and historically high transfer values have seen tens of billions of pounds transferred from defined benefit schemes to defined contribution plans in recent years. 

“While the regulator continues to state that in most circumstances people are best advised to stay where they are, demand for advice remains high and there are cases where a transfer is in the client’s best interests.

“Given the supply of pension transfer advice has already been constricted by a number of factors – including rising Professional Indemnity costs and adviser fears of future complaints - the FCA faced a difficult balancing act in developing these recommendations. On the one hand, the regulator clearly wants to ensure consumers receive the best advice possible, but on the other hand it also wants as many people as possible to be able to access that advice.

“The measured set of proposals announced today strike the right tone. On contingent charging – arguably the most controversial area of DB transfer advice – the FCA is right to focus on outcomes rather than rhetoric. 

“Ultimately the aim here is to ensure more people are able to pay for good quality regulated advice, so any measure that risks reducing the supply of advice – or cutting off those with less ability to pay upfront – needs to be carefully thought through and evidence-based.”

Tom Selby
Director of Public Policy

Tom is director of public policy at AJ Bell. He is a prominent spokesperson on retirement issues and his views are regularly sought by national print and broadcast media. Tom has successfully campaigned for a number of consumer-focused reforms, including banning pensions cold-calling and increasing pensions allowances, and he is passionate about improving outcomes for savers and retirees. Tom joined AJ Bell as senior analyst in April 2016, having previously spent seven years as a financial journalist. He has a degree in Economics from Newcastle University.

Contact details

Mobile: 07702 858 234
Email: tom.selby@ajbell.co.uk

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