Pensions dashboards implementation delayed until 2023

Tom Selby
28 October 2020

•    Pension schemes won’t be compelled to connect to Pensions dashboards until 2023, a delivery group tasked with implementation has confirmed today
•    Government will face criticism for delaying reforms after originally indicating it wanted to introduce dashboards from 2019
•    However, given the importance of data accuracy and getting maximum participation, rushing the introduction of dashboards would have been a huge and unnecessary risk

Tom Selby, senior analyst at AJ Bell, comments: 

“Rushing the introduction of half-baked pensions dashboards would have risked causing terminal damage to a project which has the potential to revolutionise retirement engagement in the UK. 

“Allowing people to see all their retirement pots in one place is a colossal undertaking, particularly when you consider the hotchpotch of different schemes that exist. 

“While most modern platforms are well positioned to do this, some older-style pensions and defined benefit schemes are still administered using antiquated technology systems and therefore face a bigger challenge in supplying data. Ensuring this data is shared in safe manner has to be the number 1 priority for a project like this.

“Furthermore, without legislation in place compelling schemes to supply data there is a danger important sections of people’s retirement saving history would simply not be captured. 

“If this were the case, it would risk undermining the legitimacy of dashboards in the eyes of users whose expectations of have been shaped by the likes of Monzo and Deliveroo.”

Measured approach

“Given how valuable and fragile trust in pensions is at the moment, it is sensible to take a measured approach to dashboards introduction. This should also allow breathing space for proper consumer testing to determine the best ways to engage savers with information about their retirement pots. 

“More broadly, the creation of dashboards should kick start a wider debate about pensions disclosure requirements and the case for simplification. 

“We need to move to a world where disclosure is aimed at providing useful information to help people make retirement decisions, rather than ticking a regulatory box as has too often been the case in the past. 

“The two-page document set out by the DWP for workplace schemes feels like a good place to start, and it is important the principles of simplified disclosure are mapped across all types of pension schemes.”

Tom Selby
Director of Public Policy

Tom is director of public policy at AJ Bell. He is a prominent spokesperson on retirement issues and his views are regularly sought by national print and broadcast media. Tom has successfully campaigned for a number of consumer-focused reforms, including banning pensions cold-calling and increasing pensions allowances, and he is passionate about improving outcomes for savers and retirees. Tom joined AJ Bell as senior analyst in April 2016, having previously spent seven years as a financial journalist. He has a degree in Economics from Newcastle University.

Contact details

Mobile: 07702 858 234
Email: tom.selby@ajbell.co.uk

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