Customer Marketing Executive

We are hiring for a Customer Marketing Executive to support the AJ Bell Direct to Consumer Marketing team in their role to drive customer growth and increase value to the business.

The Marketing Executive will help the AJ Bell D2C marketing team in a wide variety of ways, allowing them to grow their current skill set. The role will assist in the development of customer marketing campaigns, with a focus on email, ensuring compliance with regulatory requirements.

What you’ll be doing:

  • Assist with the planning and execution of customer communications (including email, SMS, banners, and push notifications).
  • Assist with the management of agency partners and 3rd parties.
  • Ensure all assets have been signed off by compliance and key stakeholders and captured for audit purposes.
  • Write clear and concise marketing briefs.
  • Collaborate with cross-functional teams such as Marketing, Brand, Product, Legal, Compliance and Data to deliver best-in-class email content.
  • Work closely the Senior Customer Marketing Manager and analytics team to deliver time relevant results.

What you'll bring:

  • 1+ years’ experience in customer marketing.
  • Excellent attention to detail with strong proofreading skills.
  • Knowledge of email marketing.
  • Good organisational skills.
  • Creativity and curiosity.
  • Data-driven, with a test and learn mindset.
  • Analytical skills with the ability to interpret data and insights.

About Us:

AJ Bell is one of the fastest-growing investment platform businesses in the UK offering an award-winning range of solutions that caters for everyone, from professional financial advisers to DIY investors with little to no experience. We have over 620,000 customers using our award-winning platform propositions to manage assets totalling more than £96.1 billion. Our customers trust us with their investments, and by continuously striving to make investing easier, we aim to help even more people take control of their financial futures.

Having listed on the Main Market of the London Stock Exchange in December 2018, AJ Bell is now a FTSE 250 company.

Headquartered in Manchester with offices in central London and Bristol, we now have over 1,500 employees and have been named one of the UK's 'Best 100 Companies to Work For’ for six consecutive years and in 2024 named a Great Place to Work®.

In return for your hard work you will be entitled to:

  • Starting salary of up to £30,000 per annum.
  • Starting holiday entitlement of 25 days, increasing up to 31 days with length of service
  • Holiday buy and sell scheme
  • A choice of pension schemes with matched contributions up to 6%
  • Discretionary bonus scheme
  • Annual free share awards scheme
  • Buy As You Earn (BAYE) Scheme
  • Health Cash Plan – provided by SimplyHealth
  • Discounted private healthcare scheme and dental plan
  • Employee Assistance Programme
  • Bike loan scheme
  • Sick pay+ pledge
  • Enhanced maternity, paternity, and shared parental leave
  • Loans for travel season tickets
  • Death in service scheme
  • Paid time off for volunteer work
  • Charitable giving opportunities through salary sacrifice
  • Calendar of social events, including monthly payday drinks, annual Christmas party, summer party and much more
  • Personal development programmes built around you and your career goals, including access to personal skills workshops
  • Ongoing technical training
  • Professional qualification support
  • Talent management programmes
  • Peer recognition scheme, with rewards including restaurant and shopping vouchers or time off
  • Monthly leadership breakfasts and lunches
  • Casual dress code
  • Access to a range of benefits from our sponsorship deals

Hybrid working

At AJ Bell, our people are the heart of our culture. We believe in building strong connections by working together. That's why we offer a hybrid working model, where you’ll spend a minimum of 50% of your working time per month in the office. For new team members, an initial period will be full-time in the office to help you immerse yourself in our business and build valuable relationships with your colleagues.

AJ Bell is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and all employees are empowered to bring their whole self to work.

We do not discriminate on the basis of race, sex, gender identity, sexual orientation, age, pregnancy, religion, physical and mental disability, marital status and any other characteristics protected by the Equality Act 2010. All decisions to hire are based on qualifications, merit and business need.

If you like the sound of the above, or just want to know more about the company and the role, we'd love to speak to you.

Apply Now