On the app, how do I set up Touch ID, Face ID, or biometric authentication?
Answer
You can set up Touch ID, Face ID, or biometric authentication with the following steps:
iOS
On the iOS app, log in and choose 'Settings'. Here, you can turn on Touch ID, and if your device supports it, enable 'Face ID'.
Android
On the Android app, login and click on the ‘More’ menu, then navigate to your ‘Account settings’. To set up your biometric authentication in the ‘Authentication and security’ tab, turn the toggle option to ‘Yes’.
You’ll need to have already enabled biometrics on your mobile device settings, otherwise this option may not show.