How we work together to keep you, your account and your investments safe
Scam alert: Fraudsters are using WhatsApp and social media to contact customers claiming to be senior members of our investments team offering advice. We would never contact you this way and we never give advice. Stay safe, don’t engage and report it to us as soon as possible at fraud.alert@ajbell.co.uk. You should also contact WhatsApp directly. Read more on our known threats and scams.
What is the AJ Bell security centre?
As your investment platform, your safety and the security of your assets is our number one priority. We want you to feel safe in the knowledge that you and your money are protected when you invest with AJ Bell.
That’s why our security centre is here. It can offer you reassurance on the measures we have in place, and guidance on the steps you can take, to keep your account and investments safe.
It also provides detailed information about some of the most common threats and scams to watch out for, and how to protect yourself from them.
What do you want to know about?
Explore the different areas of our security centre to find out more about a specific topic.
How to protect yourself
Pointers to protect your identity and keep your account safe.
How we protect you
Learn about the security features keeping your account safe.
Investor protection
What investor protection do I get with AJ Bell?
Keeping your investments safe
Learn how we protect your cash savings and investments.
Known threats and scams
Investments scammers are sophisticated, so here’s what you should look out for.
Pension fraud
What it is and how to protect yourself from pension fraud.
Report a problem
Get in touch if you think you’re a victim, along with resources to help you stay safe online.
We’ve been helping our customers put their money to work for over 30 years. And with over 762,000 customers, that’s a lot of people taking control of their financial futures.
We’re not just one of the UK’s largest and best regarded investment platforms, we’re listed on the FTSE 250, we’re regulated by the Financial Conduct Authority (FCA), oh, and we’re the only investment provider to be Which? Recommended eight years running, 2019-2026.
So, when you're ready to feel good, investing, we're here to help.
