itim shares fall as eyes to post pretax loss for 2025 amid challenges

itim Group PLC on Wednesday said it expects to report a pretax loss for 2025, citing an impact by a bad debt of a retail customer going into administration in early 2026.

The London-based retail software solutions provider said it expects to report revenue of £17.5 million for 2025, down 2.2% from £17.9 million in 2024.

It expects earnings before interest, tax, depreciation and amortisation to fall around 32% to £1.7 million from £2.5 million.

The firm expects to swing to a pretax loss of £464,000, from a profit of £175,000 in 2024.

Itim said the performance is ‘robust’ and ‘set against a challenging economic backdrop particularly in the retail sector’.

‘As a result of these pressures facing the retail industry, the company’s results are below current market expectations. However, the board took action in the second half of the year by reducing the cost base by over £1 million, the effects of which will be seen in 2026, which gives the board further confidence for the year ahead,’ the company said.

Chief Executive Ali Athar said: ‘Based on a robust recurring revenue model, 2025 can be summarised as a year of investment, geographic diversification and product innovation. Both the board and senior management teams have been strengthened creating immediate tangible benefits as we continue to roll out new products. The group has responded well to the growing demand of artificial intelligence in the retail sector with the exciting launch of itimAIQ which highlights the growth intentions of the group.

‘Mindful of the ongoing challenging economic uncertainties, management believes that it has invested well this year and that 2026 represents a defining year for the execution of the group’s strategy and a potential inflection point for accelerated growth. As a result, it views the future prospects of the business with renewed confidence.’

itim shares fell 15% to 29.00 pence each on Wednesday afternoon in London.

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