How does a corporate action work on my account?

If a corporate action takes place on your account, we'll send you a secure message. The secure message will explain what the corporate action is, and what you need to do about it.

You can respond online. Then, providing you complete your instructions within the allotted time in the administration area of the website, we will act on them. Depending on the type of corporate action, you may not need to do anything.

How do I receive new shares arising from a corporate action?

Any new shares resulting from a corporate action will be automatically added to your account once we receive them from the market. You will not receive a contract note or a copy of the offer document as we will only send you the relevant details. Keep in mind that we don’t pass on shareholder benefits.

Learn about share fractions resulting from a corporate action.

Do you make a charge for administering my corporate actions?

There is no charge for administering corporate actions. However, if a corporate action, such as a rights issue, results in a payment from you, then this will be taken from your account the next working day after our deadline date for responses.

It is your responsibility to ensure there are sufficient funds in your account by close of business on our deadline date to make this payment.

What happens if I am late or do not respond to a corporate action?

If you’re late responding to the corporate action notification, then the default option of the company will apply. Please note that we’ll always accept compulsory mergers and takeovers. If this is the case, then we’ll let you know the outcome and amend your holding accordingly.

What happens if I don’t have enough cash to pay for the action?

If you don't have enough cash to pay for the corporate action, then we may contact you. If you don't make sufficient funds available by our deadline date, we won't usually take up the relevant corporate action for you.