How do I pay my monthly charges?
Your monthly charges depend on the account type and the money held in it:
- All Ready-made pension charges are included in the single account charge and taken from your chosen AJ Bell fund. No cash is held in a Ready-made pension.
- For all other accounts, we collect charges from the available cash you have in it. You need to make sure you have enough cash in your account to cover charges when they're due.
- Fund managers may also have their own charges, which they’ll take out of the fund itself.
We collect our fund and shares account charges monthly. This is usually within 20 business days of the month end. Our account charge is based on the mid-price value of your account’s investments on the last working day of the month.
There's no account charge for holding cash in any of your investment accounts. If you have a Cash savings hub with us, you won’t pay any charges on your savings account.
Want to pay your charges outside of your account? We can collect your account fees from the cash in your Dealing account instead. Find out how to pay charges from outside of your account.
What does my costs and charges statement tell me?
Your costs and charges statement outlines any charges we've collected from your account. It also includes any costs applied by fund managers from collective investments you held during the period. We'll send you a costs and charges statement once a year, covering the period from 1 January to 31 December.
If you're not sure what a specific part of your statement means, have a read of our guide to your costs and charges statement. This explains everything section by section.
If you’re still unsure, you can log into your account and send us a secure message.